Frequently Asked Questions
Everything you need to know about your order and our collections.
When will my order ship?
Most orders are processed and shipped within 1-2 business days. During peak periods or seasonal sales, processing may take up to 3-5 business days. You will receive a tracking number via email once your package is in transit.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 30 days of the delivery date. Please note that certain items, such as intimate apparel or final sale products, are not eligible for return.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on your location. Please be aware that duties and taxes may be applied by your local customs office.
How do I know which size to choose?
Each product page features a detailed size guide and fit notes. Many of our silhouettes are designed with a specific intent, such as oversized or slim-fit. If you are between sizes, we generally recommend sizing up for a more relaxed look.
Can I modify or cancel my order?
To ensure fast delivery, we begin processing orders immediately. Once an order has been placed, we are unable to make modifications or cancellations. You may return the items for a refund once they have been delivered.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options through Affirm or Klarna.